Q. What's CAN. all about?
A. In the simplest of terms, we're the opposite of "can't" or as we say in Hawaii "no can". We are working daily to overcome these self defeating words with positive apparel and messaging. And, when you're not able to overcome "can't" on your own, we are asking you to "ask for help". We're doing life together / Kokua! About Spirit of CAN.
Q. Where is Spirit of CAN. located and where are products made?
A. Spirit of CAN., LLC headquarters are located in Koloa, Hawaii on the island of Kauai. Clothing is printed in a variety of locations including; Kauai, Maui, Las Vegas (9th Island), and North Carolina.
Q. What stores carry Spirit of CAN. products?
A. Products are available at all three Deja Vu Surf Hawaii stores on Kauai.
Q. What are our shipping rates?
A. We charge a flat rate of $5.50 for orders under $50.00. Spend $50.00 or more and get free shipping.
Q. How fast will my order be processed?
A. We have two apparel fulfillment processes, in-stock and print on demand. If a product is print on demand, it will be listed under the product description.
In-stock items, we fulfill within 36 hrs and ship USPS Priority Shipping 1-3 days.
Print on demand apparel is freshly baked:) 97.66% of our print on demand orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. Please allow for approximately 5-8 business days for apparel to reach your destination.
COVID-19 has had an impact our business just like the rest of the world. We're still open for business online and fulfilling orders. Please allow for an extra couple of business days on your order. Email info@spiritofCAN.com with any questions or concerns.
Q. How do I use a discount code?
A. At checkout enter your discount may be entered. If for any reason your discount didn't apply, please send us an email info@spiritofCAN.com
Q. How do I make a return?
A. If you are not 100% satisfied with one of our products purchased directly online from SpiritofCAN.com, you may return it within 60 days of purchase for a refund. If after 60 days, we will consider returns related to products that are defective due to materials or craftsmanship. Please just reach out and let us know how we may help.
So, if you have taken your new Spirit of CAN. apparel out for a trial run, and you have decided—for any reason—they’re just not perfect, here’s how to get started on a return.
- Send an email to the owner/founder firstname.lastname@example.org Yep, Andy wants to ensure that you are totally stoked on the process. And he also appreciates any feedback on how to improve on the products or experience. Please include an order number or contact name & shipping address and we will be able to look it up faster.
- We’ll send you an RA# and USPS shipping label for FREE!
- Please put the products into a USPS envelope or box and print your return label.
- Allow 7-10 days to receive your refund from the time we receive your package. In most cases, you will receive a refund sooner and in your original payment method. If you happen to be returning a gift from another party, we'll provide the value of the returned product in the form of a digital gift card.
For answers to questions not listed, requests, or to share an inspirational story... email us at info@spiritofCAN.com